To return your order, go to the "My account> My orders" section. Be careful to respect the following conditions to facilitate the management of your return by our team.
- Items must be returned within 30 days of delivery.
- Beyond the period of 30 days from the date of delivery, the products will not be returned, refunded or exchanged.
- Returned products must not have been used or modified.
- Items must be returned as they were on delivery and in their original packaging.
- The transport costs for the return will be borne by the customer.
- Returned products are only reimbursed.
- The refund is made within a maximum period of 30 days from receipt of the return of the goods by re-credit on a bank card or by PayPal. The reimbursement will be indicated in the name of "Studio Duroy" on your statements.